From happy customers

Loved by 35 million+
Aditi Kumar
QA

Aditi

Qatar
Mar 2025
5/5
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There were road closures and we were not going to make it on time to Franz Josef. We called them and they rescheduled our trip to next day. Thank fully there was an open spot. It is recommended to book the ride for the day you reach Franz Josef so that u have some flexibility in can of any issues. Smooth check in and a memorable trip. We took 1 glacier 20 min ride. The pilot was excellent and took pictures for us .. we stopped for a good 7 mins even though it was supposed to be a 2 min stop. Definitely worth the money.
Denise Fall
GB

Denise

United Kingdom
Mar 2025
5/5
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The Franz Josef / Fox Glacier helicopter tour has honesyly been the best experience of our 4 week holiday. The booking was easy & confirmed quickly,, location was easy to find, booking in & safety talk was enjoyable, everything just flowed , all customer advisers were knowledgaeble & reassuring, pilot was phenomenal & truly made this whole experience wonderful. The scenery is jaw droppingly beautiful, really takes your breath away - as does so much in NZ. However this trip was so humbling & peaceful , it truly has been the cherry on the trifle ♥️
Rohan Ingalgaonkar
AU

Rohan

Australia
Nov 2024
5/5
I booked the HeliHike in Franz Josef through Headout. Unfortunately, the hike had to be cancelled due to bad weather, but they offered an amazing 15-minute scenic helicopter ride with a snow landing instead. The views were stunning! Headout was also very prompt in refunding the partial amount for the cancelled hike, which I really appreciated. While it was disappointing the hike couldn’t happen, the experience was still fantastic, and the service through Headout was excellent. Highly recommend!
Carmen Vera Rodrigues de Souza
BR

Carmen

Brazil
Oct 2024
5/5
An incredible experience. In addition to the lush nature, which I already knew from the photos, the great difference was the staff. From the day of the cancellation due to the weather, the kindness and security that the attendant provided when rescheduling for the next day. Everyone was very engaged, the reception, safety instructions, the pilot, absolutely everyone. The highlight was the professionalism of Rosa, and the other guide who was with her, who I couldn't spell her name. She cared about everyone the whole way, more than being kind and fun, she showed great experience in being a guide, she was a true leader. Without her I would never have been able to complete the trail, she literally held my hand. It was clear that Rosa really knows what she does, and loves what she does. She expresses this passion in every gesture.
Tilo Hellinger
DE

Tilo

Germany
Dec 2024
4/5
The Heli flight (unfortunately very short) was fantastic. The guide was funny and friendly. But we spent most of der time in small area of the glacier - just on a altitude of 700 m - lots of talks and doing ice holes crossing again and again. We expected more ice walking, hiking and seeing more of the glacier including the upper part. The price - performance ratio was not what we expected. You should offer more options for people, who are used to mountains and have experience. At least you should better inform, about the things in advance.
Headout Guest

Headout Guest

Sep 2024
5/5
An amazing trip. The company has twin objectives of safety and providing an experience to stay with you for a lifetime. We’re an older couple and coped well. Stretch was a great guide - and very tall! The company offers a no questions asked if you arrive and realise there is a chance of not being able to be airlifted from the glacier that day. Bear in mind that this trip is weather dependent. Play it safe and spend an extra night in either Fox or Franz Josef townships.
Headout Guest

Headout Guest

Nov 2024
5/5
Absolutely outstanding & a must do. Every staff member was exceptional. And this experience I feel is a must do. We were incredibly lucky with the weather. This goes down as one of the experiences I’ve lived to date. Chris and Dee you are awesome
Headout Guest

Headout Guest

Nov 2024
5/5
I wish I could give more than five Stars. Our helicopter departed from Franz Josef early in the morning before the clouds rolled in. It was a perfectly clear sky. We flew around Mt. Cook, Franz Josef Glacier, Fox Glacier and did a snow landing. The ride was smooth and the views were spectacular. I strongly encourage everyone to take the Grand Tour.

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